All personalized tumblers are made to order with care.
Please allow 3–5 business days for processing and personalization before your order ships.
Processing times may vary during holidays or high-volume seasons.
Once your mug ships, you will receive a confirmation email.
Shipping times are estimated by the carrier and typically range from 3–7 business days within the United States.
Please note that shipping delays caused by the carrier are outside of our control.
Each mug is carefully packaged to ensure it arrives safely. If your order arrives damaged in transit, please contact us within 48 hours of delivery with photos of the damage so we can assist you promptly.
Because personalized items are custom-made, we are unable to change or cancel orders once production has begun.
Thank you for supporting our small business—we truly appreciate your patience and trust while we create something meaningful just for you. 🤍